When all else fails...
In our experience, the Insurance Commission office has been supportive and straightforward in their advice.
Whether you require an independent interpretation of your policy, answers to mandated care questions or need to know the legal timeframe your insurance company or HMO has to resolve your case, the Insurance Commission can help.
It's never too early to ask these officials for their assistance. They can also walk you through the formal complaint process.
Georgetown University Institute for Health Care Research and Policy
